Customer Reviews

Overall Rating on Google

4.9

What our Customer are Saying:

E Earis
E Earis
About 6 months ago

Shout out to Matt, Jocelyn, Emery, Darcy and the entire team at Velocity Mechanical.

Tricia Saxby
Tricia Saxby
About 7 months ago

Matt and his crew were amazing! No issues with the install and clean up. Matt replied promptly to questions. I'd definitely recommend Velocity Mechanical to everyone! ... see more

Jacquie Klebeck
Jacquie Klebeck
About 8 months ago

Excellent service

Valerie Kingyens
Valerie Kingyens
About 10 months ago

I recently had a problem with a water leak in my bathroom that Velocity Mechanical helped me with. I found them to be excellant, showed up on time, diagnosed the problem, were very compitent in every way. ... see more

Matt Barkley
Matt Barkley
About 10 months ago

Had a leak early Sunday morning. Devon got there immediately, sourced problem and fixed. Prompt professional service.

Matt Barkley
Matt Barkley
About 10 months ago

Prompt professional service. Polite experienced crews.

Tyler Hoffarth
Tyler Hoffarth
About 10 months ago

Fantastic experience working with Matt and his team. They were able to quickly get our AC running this year properly where others had failed year over year. Quick, professional service and took the time to make sure we understood the services suggested. Highly recommended! ... see more

Remonda Fakious
Remonda Fakious
About 12 months ago

Got AC thermostat and low pressure water tap fixed by velocity mechanical before we relocate to our new house. AC is not working and pressure is still very low. We called them, they refused to follow up what they already fixed few days ago. very rude receptionist. Don't waist your money and time with them, very unprofessional and good luck if you tried to contact them after you paid the bill ... see more

Trevor Leach
Trevor Leach
About 1 year ago

Cruz Torfason
Cruz Torfason
About 1 year ago

Velocity was very professional and quick to get my furnace up and running during one of our hottest weeks of the year. Matt and the boys always do great work and I would highly recommend to anyone looking for plumbers ... see more

Allen Hingston
Allen Hingston
About 1 year ago

Our tap broke on our shower/tub. Velocity responded promptly, fixed it and tested it thoroughly and charged a reasonable price. I would recommend them

Brian Cannon
Brian Cannon
About 1 year ago

Nicholas Oleynick
Nicholas Oleynick
About 1 year ago

I've used Velocity Mechanical ever since moving into my current home 8 yers ago. They installed my water softener and air conditioner, and have done repairs on my water heater and AC. I'd like to explain why I use Velocity. When I was tendering my AC unit install, Velocity was the only local company that I talked to that adequatly assessed my property and the BTU requirements. I insisted that everyone else around me had a larger unit. Velocity, even though would more than likely have made more money by installing a larger unit, insisted that they size it properly otherwise the system wouldn't function how it was intended. Matthew educated me on why he recommended what he did, and cautioned against going with an oversized unit. Ever since then there have been several engagements where he has givent me strong up-front solutions rather than focussing on selling me more than I need. I wish more businesses opperated this way these days. Highly recommended. ... see more

Lady Fox
Lady Fox
About 1 year ago

Excellent service fixed my furnace and did not try to upsell. Highly recommend Velocity Mechanical Solutions

Brea Monaghan
Brea Monaghan
About 2 years ago

10/5 stars. This review is long over due, but extremely necessary. A few months ago when winter hit, our furnace was frozen. Velocity Mechanical Solutions came to our apartment's aid immediately as we had reptiles that needed to be kept warm. He even provided them with a heater until our furnace was thawed. The man we dealt with was responsive, fast acting and easy to talk to. We cannot thank them enough for their quick turn around time and kind service! ... see more

Rob Ecklund
Rob Ecklund
About 2 years ago

Had a new furnace installed by them and they were very professional throughout the whole process. They were priced competitively and made the whole process easy. Also a very clean install, they obviously take pride in their work. ... see more

Danielle Loverick
Danielle Loverick
About 2 years ago

Justin Grill
Justin Grill
About 2 years ago

Thank you for your team's prompt and courteous work. They were very friendly and knowledgeable when here in my home and certainly did a very professional job. We discovered that the tear in the intake was likely caused during installation over 20 years ago, so the previous HRV was drawing fresh air in from the mechanical room this entire time! I now have sufficient air movement in one of my upstairs bathrooms that I no longer need to worry about moisture accumulation; this HRV really SUCKS (in a good way). ... see more

Kishalicious
Kishalicious
About 2 years ago

Excellent professional workers and very competitive and fair/honest pricing!

Shaheen Zareh
Shaheen Zareh
About 2 years ago

D Rock Frei (D_Rokovic)
D Rock Frei (D_Rokovic)
About 2 years ago

If I was to guess, most if not all the Google reviews are from family and friends. That would be the only explanation for all the 5 stars. They charged for time they were not even at my property. I was told there is a convenience fee as well. Material fee, makes sense although quite pricy. I am all for paying for service/product I receive, but that did not happen with Velocity. I do have to say they were professional and knowledgeable. There are plenty of businesses out there, so I don't suggest using Velocity for the reason of their hidden costs. ... see more

Ultimate Insulation Attic Experts
Ultimate Insulation Attic Experts
About 2 years ago

Local leader in HRV setup, balance, Maintaining. Consider Veloicty first!

Amy M
Amy M
About 2 years ago

They are amazing. Setting up an appointment was a breeze and the tech was very helpful

TopStyleStudio YQR
TopStyleStudio YQR
About 2 years ago

We have been getting services from Velocity and have never been disappointed. Matt and his team are very  professional and knowledgeable. We will definitely recommend their service!

Garry Was
Garry Was
About 2 years ago

Very nice people from reception, to estimator, to technicians doing the work. They addressed a sizable repair to my older house with ease. They did a bid, confirmed a schedule and did the job. Of course there were issues with the age of the system and other connections, but they seemed to have seen it all before and had a way to tackle the tricky details. They did not get into trying to upsell me part way through the job. I appreciate the work done; thank-you! ... see more

Sarah Greenberg
Sarah Greenberg
About 2 years ago

Amazing service! Matt was great, he really helped us out last minute and replaced out AC unit before our house sold. We will definitely be using him again if we need any maintenance or an upgrade in our new house. ... see more

Teddy boy
Teddy boy
About 2 years ago

Great service

W Youck
W Youck
About 2 years ago

Dealt with Matt on phone as I was needing some disconnection done as mobile home is being moved. His took care of the electrical side, and main disconnect for sewer, water, gas lines. A pleasure to deal with. His team were polite courteous, and not foul mouthed at all. Job was done quicker than expected. Was so glad to have used Velocity Mechanical as I did not need to hire 3 different companies Matt took care of all them for me. ... see more

K Beaudry
K Beaudry
About 2 years ago

Over the past 2.5 years Velocity has repaired my old fireplace, replaced water heater and most recently installed a new furnace. They take great pride in their workmanship and it show in the quality of their work. I appreciate having been given options and recommendations. Thank you to Matt and everyone who has worked on my house. Highly recommend Velocity Mechanical. ... see more

Nathan Hasenfratz
Nathan Hasenfratz
About 3 years ago

Had my furnace replaced by the guys at Velocity Mechanical. Matt and his crew are very professional, courteous, informative and punctual. Would highly recommend them to anyone needing heating or cooling work done. ... see more

Daniel Celis-Arnusch
Daniel Celis-Arnusch
About 3 years ago

Service: Repair HVAC Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Peter Flynn
Peter Flynn
About 3 years ago

This company has done a few engagements for me. Plumbing repair in an emergency - very responsive; and installation of a new water heater. I'm very impressed with their work quality and customer service focus. ... see more

Lia Ebach
Lia Ebach
About 3 years ago

We love our new furnace and are very impressed by the Velocity crew. They completely removed the old furnace and installed the new, leaving everything absolutely neat and tidy. The install was excellent — everything completed to the highest standards! Thanks, Velocity! ... see more

Macherie 77치치min
Macherie 77치치min
About 3 years ago

We've just replaced a new HRV unit for our house and Velocity was very professional during all process to install this new system. We had an unexpected issue on operation of it and experienced and smart guys solved the problem with kind service. We appreciate great care/support with reasonable charges. We are absolutely satisfied with Velocity's service and highly recommended this company. ... see more

Lee Mooney
Lee Mooney
About 3 years ago

Excellent service and experience. Had an air conditioning unit installed this year and it was a great experience working with Velocity, from the office scheduling to the workers on site everyone was extremely professional and timely. Matt would respond to my emails/phone calls almost immediately. A/C unit was installed promptly and at a very reasonable price. Guys working on site were very informative from the initial quote to the actual install, walked me through the process and the costs etc. Will definitely be going back to Velocity for any future work needed. ... see more

Sarah Cleniuk
Sarah Cleniuk
About 3 years ago

Services: Toilet repair, Installation Positive: Professionalism

davma121
davma121
About 3 years ago

Great service from Matt and the installers. Originally had a sewer smell in my basement so I thought my backwater valve needed a new seal. Found out it was broken and while they were digging , they notice the mud was wet and pipe was rusted. Matt call me about the solutions and the crew came to fixed it and clean up the mess afterward. For my plumbing needs, I would recommend Velocity Mechanical Solutions. ... see more

Deryk
Deryk
About 3 years ago

The guys at Velocity are some of the most professional crew that I've had the pleasure of working with. If you need a job done, and you need it done right this is the company you NEED to hire. ... see more

Kelvin Roemer
Kelvin Roemer
About 3 years ago

I can not recommend them enough! They are professional, very friendly and punctual! The quality of their work can not be beat. If you are looking for a great company to fix your plumbing or heating, make sure you give these guys a call! ... see more

Daniel Meyer
Daniel Meyer
About 4 years ago

Every time we dealt with Velocity Mechanical Solutions was a pleasure. Matt and/or Emery were always at the scheduled time there and were very patient explaining what has been done. Top quality service and always beyond expectations. ... see more

David Cotcher
David Cotcher
About 4 years ago

Velocity Mechanical installed a HRV at our house In June 2019 and we are very happy with the fresh air intake and humidity control. Then last week they replaced a leaking plumbing fitting for our tub/ shower and 2 other fittings that could leak. We are very happy with their work. ... see more

Tina Kulman
Tina Kulman
About 4 years ago

Matt and the gang at Velocity are amazing at what they do. They are professional, on time, on budget, and readily available for any questions after the job is done. They did all the plumbing for our RTM and they did a fantastic job. I highly recommend this crew. ... see more

Randy Klippenstein
Randy Klippenstein
About 4 years ago

No Guff. On Time. Runs a legit business. They went straight to work, and no down time.

Chris Fahlman
Chris Fahlman
About 4 years ago

Replied to message left promptly. Was able to come out and fix the problem quickly. Very knowledgeable and would recommend to anyone!!!!

Rob Seitz
Rob Seitz
About 4 years ago

This company is first class all the way.I f you want the best possible outcome for your plumbing needs look no . Further They are the best. ... see more

Henry Greenberg
Henry Greenberg
About 5 years ago

UPDATE: Had a waterline leaking behind my drywall when I came home for lunch. With the help of Matt and his great staff, he walked me through everything I needed to do to prevent any more damage and had one of his reliable and trustworthy employees at my house within 30 minutes. Thanks for everything you do Matt! Great company. Clean work, answered my call immediately, well detailed estimate. Matt and Emery are amazing to work with. ... see more

Brennan Taylor
Brennan Taylor
About 5 years ago

Matt was awesome start to finish. He had figured out and fixed within an hour the a/c that 2 other companies wasted my money and time. And he was there the very next day after speaking with him. And fora great price strongly recommend giving these guys a call if you want it done right by someone who cares. ... see more

Dan Metheral
Dan Metheral
About 5 years ago

I was new to Regina and wanted to heat my garage, which required running the gas all the way to the garage and installing a gas heater. Velocity was recommended by a close contractor friend. Being told how neat of an install was done updating the plumbing in his old character house. Matt came and gave me a reasonable quote. I was very happy with Matt and Emery, both personable and the final product shows pride in workmanship. I’m and Electrician who has won the Sask skills competition 3yrs. I really appreciate talented tradesmen. The work was done back in August of 2018 but now that I’ve had half a winter to use it and positive comments from other tradesmen, I figured it was about time to post a review. Thanks guys, I will definitely call again. ... see more

Rachel Wheat
Rachel Wheat
About 5 years ago

Matt was great to deal with. Their response times and on site install services were completed in a timely manner and delivered as promised. We had 2 A/C units installed in 2 houses a short distance apart in a rural community. We were pleased they had no issues leaving Regina city limits. The incorrect thermostat was disconnected at one house (we forgot to label them ahead of time) and Matt had the electrician back to rectify the problem within hours. Really great service from all perspectives. ... see more

tanya harris
tanya harris
About 5 years ago

From beginning to end working with Velocity was a pleasure. Very professional, kept to their schedule and quote, and were very easy to communicate with. They did a wonderful job moving our gas line and installing our furnace. Not only was the crew efficient but they were very clean - leaving our place cleaner then when they arrived! Thank you Velocity for such a positive experience and a job very well done!! Definitely will be using services again in the future! ... see more

Heather Fuchs
Heather Fuchs
About 5 years ago

Called Velocity on a -30 day when my furnace decided to go on holidays, Matt sent Gary out and within 2 hours from the original call, I had a working furnace again! So professional, very friendly, great service! I highly recommend!! ... see more

Cory Herperger
Cory Herperger
About 5 years ago

Velocity did the disconnection and reconnection of my air conditioning unit, in relation to a foundation underpinning job I had done to my house, as well as an upgrade to house suspended brackets, so the unit no longer sits on the ground. These guys were prompt and professional in getting the job done, and left the air conditioners connections in a very clean and orderly state. They were a little late coming out for the reconnect, but I was updated, and found out it was to fix the ventilation at a day care, on what was to be a very hot day, and I'm ok with that. Payment was also super easy, as this company is up to speed with e-transfer. I recommend this company. ... see more

Lucy Biliak
Lucy Biliak
About 5 years ago

I called Velocity Mechanical Solutions for a quote on the sub pump. Matthew came out and assess my situation he recommended I have a sewer line inspection done as well. (I am so grateful he did ) Ended up that my sewer line in my house (over 60 years old )had completely cracked in half. This was a big job and a very stressful situation for me. For I had no knowledge of what the next step to take was. Matt carefully explained everything fully so I understood what was needed to be done. He answered all my questions, concerns, and phone calls in a very professional and prompt manner. I can’t express enough the excellent quality of service Matt and his team provided to me on replacing my sewer line and sub pumps in my basement. I very highly recommend Velocity Mechanical Solutions they are a very dependable , trustworthy and knowledgeable company. Thank you again Matt and your hard working crew in making my situation so much easier for me to deal with. ... see more

Katie Murphy
Katie Murphy
About 6 years ago

I heard about this company through a mom’s group and was very happy with the efficient work done, the great explanations he gave so I knew exactly what was going on and his friendly attitude. Definitely recommend Velocity. Thanks! ... see more

Don McLean
Don McLean
About 6 years ago

Thanks Matt for doing an amazing job this week. Our AC is so nice .I called Velocity when the temp hit 40c because our old AC blew. Velocity came out within the hour .They installed a new unit and upgraded the electrical panel. Thanks again guys i know you had many other jobs but fit us in . Cheers ... see more

Sairfan
Sairfan
About 6 years ago

I had my basement done, my friend recommened these guys, and i called them for heating duct and air return installation they did wonderful job. Even after 8 months i had some questions they had no issue to help me and they were very quick to respond. ... see more

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